UPS order returned in error when using Vinoshipper

UPS obligations for package delivery include

• Attempting delivery on three consecutive business dats
• Holding the package at will-call for five business days
• Returning the package to the sender

If a package is returned to you without having been held at will-call for five business days, please email customerservice@completedtc.com with the following details:

1. UPS tracking number for the original package
2. Original name, address, and phone number on the package
3. UPS tracking number for the package being reshipped

Related Topics

Damaged or lost order 

Change delivery date and/or address (post-shipment)