Connect a receipt printer

Compatible receipt printers

  • mC-Print3
  • TSP100IV
  • TSP100III


Connect receipt printer

Follow these steps in the order shown to connect your printer.

  1. Configure iPad to be able to connect to the printer.
    1. For LAN connected printers, the iPad needs to be on the same network as the printer.
    2. For USB connected printers, the iPad needs to be plugged into the printer.
    3. For Bluetooth connected printers, the iPad needs to have Bluetooth enabled and be close to the printer.
  2. Turn on the printer.
  3. Within the app, navigate to the Catalog screen.
  4. Tap the Accessories button at the top of the screen.
  5. Tap Connect Receipt Printer.
  6. The app will look for the printer. Please ensure it is turned on and if using Bluetooth, make sure it is nearby.
  7. A list of available printers will appear. Please tap the one you would like to use.
  8. Once connected:
    1. Toggle Print automatically according to your preference.
    2. Toggle Cash drawer attached to on if applicable.
      1. Note: When 'Drawer opens automatically' is enabled, the cash drawer will open during cash transactions.

CompleteDTC mobile app help sections

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