Find orders

Discover any order that has been created in your CompleteDTC using any of the following 15 options

  • Order number: prefix not required, this will not search for deleted orders
  • Name: part or all of a first, last, or full name
  • Email: part or all of an email address
  • Item: part of all of the item's SKU or description
  • Tracking #: tracking number provided by the carrier
  • Dates: order date
  • Order amount: exact amount, including cents (do not use commas ex: $1234.56)
  • Payment amount: exact amount, including cents (do not use commas ex: $1234.56)
  • On hold: shows all orders on hold
  • Has alert: shows all Pack n Ship fulfillment orders with shipping alerts
  • Promotion code: active or expired code
  • Transaction ID: exact transaction ID entry from the credit card gateway
  • Non-compliance: shows all orders with compliance issues
  • Deleted order ID: if you don't have the order number, run the deleted order report by date range of deletion

Related topics

Open orders 

Open club orders 

Bulk processing



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